Returns & Refund Policy

Hassle-Free 30-Day Returns

At Mother Lovers Eco Market, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 30-day return policy. You have 30 days from the date you receive your order to request a return.

Return Eligibility

To qualify for a return, your item must be:

• In the same condition you received it

• Unused and unworn

• In its original packaging

• Include all original tags (if applicable)

• Accompanied by your receipt or proof of purchase

Items that do not meet these requirements may not be eligible for a refund.

How to Start a Return

To request a return, please email us at:

motherloversecomarket@gmail.com

If your return is approved, we'll provide:

• Return authorization

• Return shipping instructions

• Return shipping label (when applicable)

Please do not send items back without contacting us first. Unauthorized returns cannot be accepted.

Damaged, Defective, or Incorrect Orders

Please inspect your order as soon as it arrives. If your item is:

• Damaged during shipping

• Defective

• Incorrect

• Missing components

Contact us immediately at motherloversecomarket@gmail.com so we can quickly evaluate the issue and make it right.

Non-Returnable Items

For health, safety, and product quality reasons, some products cannot be returned, including:

• Perishable goods (food, flowers, plants, etc.)

• Custom or personalized products

• Personal care and beauty products

• Hazardous materials

• Flammable liquids or gases

If you're unsure whether your item qualifies for a return, please contact us before initiating the process.

Sale Items & Gift Cards

Please note that the following are final sale and cannot be returned or refunded:

• Sale or clearance items

• Gift cards

Exchanges

Need a different item?

The quickest way to receive the product you want is to:

1. Request and complete a return for your original item.

2. Once your return is approved, place a new order for the replacement item.

This helps ensure faster processing and product availability.

Refund Process

Once we receive your returned item, we'll inspect it and notify you whether your refund has been approved.

If approved:

• Your refund will be issued to your original payment method.

• Processing times vary depending on your bank or credit card provider.

• It may take several business days for the refund to appear on your account after it has been processed.

Questions?

We're always happy to help.

For questions about returns, refunds, exchanges, or your order, please contact us at:

sales@motherloversecomarket.com

Thank you for supporting Mother Lovers Eco Market. We appreciate your business and are committed to providing quality products and exceptional customer service.